faq

Frequently asked questions

Do I require an account to use the shop?


No anyone may use the shop without having an account or needing to sign-in.




How do I apply the creams?


Take a small amount (about the size of your little fingernail) and rub it into the backs of both hands, smoothing up arms if necessary.




Can I use more than one cream at a time?


Yes, you can use all the creams at the same time in the same place.




Once I have finished a pot do I need another?


Yes. The creams are a “toolkit” for life. Our chakra energy is constantly flowing and changing depending on how we respond to life generally. We are always going to experience blockages and the creams dissolve them.




Does the carrier cream contain parabens?


No, all the creams are parabens free and animal friendly.





How to purchase using our on-line shop

If at any time you get stuck or have a problem please contact us here and we will be happy to help.

Please note: You do not require an account and are not required sign-in to make a purchase in our store. Prompts are provided at the top of the Cart / Checkout Area in the form of a red banner.

Making a purchase on-line could not be easier. Just browse through our products, and click "Buy Now" button on any items that you wish to purchase. By clicking "Buy Now" this will place these items in your cart. You are automatically redirected to the Cart / Checkout Area after clicking the "Buy Now" button, you can return to Shop Area by clicking the "Continue Shopping" button. After you have finished your selection you can return  to the Cart / Checkout Area by clicking "My Cart" and then "Show Cart" at any time.

In the Cart / Checkout Area you will be asked for a few details that we need to be able to satisfy the order. The Cart / Checkout Area also provides with the abillity to adjust your order. You may adjust the quantites required or even remove an item completely.

Below outlines 7 steps for a successful order.
1. Add your Billing Address details
2. Add your Delivery Address details if required
3. Adjust item quantities or even remove them
4. Apply a Coupon code if you have one
5. Read and accept our Terms of Service
6. Click "Check Out Now"

  The website will make sure all the required information from you is in place and request you to double check your order details. If there is any problem with the information you provided you will prompted by a banner in red at the top of your screen. Payment and delivery options will automatically be selected bassed apon the Billing / Delivery Address provided. You may at this point still adjust your order and any details.

7. Click "Confirm Purchase"

  Your order will now be finalised and you will be redirected to PayPal for secure payment. Paypal can be used for most debit or credit card payments, they will accept Visa, Mastercard, Visa Delta. You do not require a PayPal account to use this service. All prices are in Pounds sterling including VAT  and transactions will be processed using British Pounds.

UK delivery options

UK orders are delivered by Royal Mail and include delivery to Northern Ireland and the Channel Islands. These charges have recently gone up due to Royal mail increasing their prices. We reserve the right to amend whenever necessary.

0-1kg = £5.50
1-2kg = £8.50
2-4kg = £10.75
4-6kg = £15.75
6-8kg = £25.75

Delivery time: usually 7 to 10 working days

Republic of Ireland and Europe delivery options

0-1kg = £8.50

Delivery time: usually 7 to 10 working days

Rest of the World delivery options

Including USA, Canada, Australia, New Zealand, China, Hong Kong and Japan

0-2kg  = £20
2-4kg  = £25
4-6kg  = £45
6-8kg  = £60

Delivery time:  usually 10 to 14 working days

Please note:

your order out on the same day, if you place it after midday, there is a possibility that it will be sent the following day. In addition, orders placed on a Friday, Saturday or Sunday will be dispatched on Monday

If your order is being shipped outside the European Union (EU), customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.

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ORGANIC AROMATHERAPY

PO BOX 114, EMSWORTH

HAMPSHIRE

PO10 9BL

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